Due Process and Appeals Policy and Procedures
Due Process Policy
The Registry Administrative Home seeks to first answer questions and resolve issues with a participant informally prior to entering into the appeal process. Examples include the status
of a requested transcript, a profile correction request, review of a degree/course request, change in personal
data, employment history, or missing training certificates.
In the event that any issue cannot be resolved satisfactorily at an informal level, the Administrative Home maintains a Three Tier process for a Registry participant to appeal a decision
regarding their participation in the Arizona Registry. The primary reasons for initiating a formal appeal relates to
evaluation and entry of transcript data which impacts the participants Career Lattice Level and status as an
instructor in the professional development system.
Due Process Procedures
Informal Requests for Registry Corrections
Participants are encouraged to review the accuracy of their Registry Accounts and Lattice Level by requesting the status of a submitted transcript or a correction to the Profile and/or
Lattice level/transcript data.
- For questions regarding the processing status of a requested transcript(s), the Participant should email the Registry at AZRegistry@asu.edu and include the following items:
- Members First and Last name
- Any former (maiden) last names
- Registry ID number
- Preferred email address
- Name of the College/University
During high volume periods, it may take between 2 - 5 weeks for a transcript to be processed.
- For questions or concerns regarding a Participant Profile, including Employment History, the Participant should email the Registry
at AZRegistry@asu.edu and include the following items:
- Members First and Last name
- Any former (maiden) last names
- Registry ID number
- Daytime phone number
- Preferred email address
- Detailed information about the concern
Formal Appeal Process and Procedures Concerning Transcripts and Lattice Levels
The Appeals Process is a Three Tier system that an individual may progress through. The Registry Participant must begin the appeal process at Tier 1,
which must be completed prior to requesting a second or third Tier appeal.
To initiate the process, an appeal must be in writing, sent by email or U.S. Mail, FedEx, UPS or another mail carrier, and received by the Administrative Home of the Arizona Registry.
The procedures for submittal are posted on the website: www.azregistry.org
- Tier 1 of the Appeal Process (May take up to 4 weeks* from date of submission)
Tier 1 will be conducted by the Arizona Early Childhood Workforce Registry
Transcript Specialist.
Procedures for an Appeal of Transcript Data:
- Complete the Appeal of Transcript Data form
- Members First and Last Name
- Any form last names used
- Registry ID number
- Daytime phone number
- Email address
- Name(s) of the college or university in question
- Course or degree you wish to be reviewed
- Evidence Based Documentation
The Appeal of Transcript Data form may be found by logging into the Registry and clicking on Resource Documents, under My Tools & Settings.
- Submit Evidence Based Documentation along with the Appeal of Transcript Data form
- Course description copied from the college/universitys website. (The website address must be copied and pasted into the document.)
- Additional supporting documentation: Course syllabus copied from the college/universitys website. (The website address must be copied and pasted into the document.)
- Submit supporting documentation that a similar course is taught in an Early Childhood Curriculum
- The name of an Arizona college or university offering a similar class in an Early Childhood Department
- The course number (i.e. ECE 555) and course name
- The website address
All documentation must be sent to the Administrative Home of the Arizona Registry:
Email: AZRegistry@asu.edu
or mail to:
Arizona PBS - Arizona Early Childhood Workforce Registry
555 N. Central Ave., # 500
Phoenix, AZ 85004
- Tier 2 of the Appeal Process (May take up to 4 weeks* from date of submission)
Tier 2 will be conducted by the Arizona Early Childhood Workforce Registry Director
If after the Tier 1 process, the Registry Participant wishes a further review, he/she may follow the Tier 2 procedures which include:
- Send all forms and written documentation from the Tier 1 Appeals Process to the Director of the Arizona Early Childhood Workforce Registry.
- Provide a written explanation of why the Tier 1 process outcome was incorrect.
Email: Veronica.Chacon.1@asu.edu
or mail to:
Arizona PBS - Arizona Early Childhood Workforce Registry
555 N. Central Ave., # 500
Phoenix, AZ 85004
C/O Veronica Chacon
-
Tier 3 of the Appeal Process (May take up to 4 weeks* from date of submission)
Tier 3 will be conducted by an outside Committee composed of early childhood professionals and higher education early childhood faculty.
If after the Tier 2 process, the Registry Participant wishes a further review, he/she may follow the Tier 3 procedures which include:
- Submit to the Director of the Early Childhood Workforce Registry a request to take the appeal to Tier 3.
- A Review Committee will be appointed by the Registry Director, to include no fewer than three early childhood professionals and
higher education early childhood faculty, all of whom will be vetted to ensure no conflicts of interest.
- The Committee will review the request and documentation from Tiers 1 and 2 and submit their recommendation to the Director of
the Arizona Early Childhood Workforce Registry. The Director will submit the findings to the Registry Participant.
- The decision at the Tier 3 level is final, and there are no other considerations to the appeal.
Email: Veronica.Chacon.1@asu.edu
or mail to:
Arizona PBS - Arizona Early Childhood Workforce Registry
555 N. Central Ave., # 500
Phoenix, AZ 85004
C/O Veronica Chacon
*These timelines may be adjusted by the Registry Director to meet the requirements of NAEYC, Quality First or NAFCC, if needed by those organizations.
Process for Adjusting Timelines for NAEYC, Quality First or NAFCC Accreditation
If an organization or site is going through NAEYC, Point Scale or NAFCC Accreditation, and certain staff members from that organization need to be prioritized, or
rushed through the appeal process so that their Registry accounts can be accurate and up to date, the Director of the Registry will conduct the evaluation within one week.
The Arizona Registry understands the importance of NAEYC, Point Scale and NAFCC accreditation, and will come alongside to be of assistance.
The Director of the organization or site must contact the Director of the Arizona Registry via email to Veronica.Chacon.1@asu.edu. In the email, please provide:
- Name of site or organization
- Phone number
- Type of accreditation be sought
- Timeline for accreditation
- Staff Members involved
- Name
- Registry ID
- Description of issue
- Any background documents
- Any further explanation or background
The Director of the Registry will respond back via email within one day confirming receipt of appeal. Within one week, the Director of the Registry will respond back
with a decision on the affected staff member(s).
Formal Appeal Process and Procedures Concerning College Scholarships
Scholars and/or prospective scholars may appeal a First Things First (FTF) or Professional Development Grant (PDG) scholarship decision. In the event issues cannot be resolved satisfactorily
at an informal level, the Administrative Home (Arizona PBS) maintains a Three Tier process for a student to appeal a scholarship decision.
Tier 1 of the Appeal Process
Student must initiate a formal request for appeal in writing. The request must include:
- Students First and Last Name
- Any former (maiden) last names
- Registry ID number
- Preferred email address
- Detailed reason for requesting an appeal and any supporting documentation if it exists
The request must be sent to the Administrative Home:
Email: AZRegistry@asu.edu
Or mail to:
Arizona PBS - Arizona Early Childhood Workforce Registry
555 N. Central Avenue, Suite 500
Phoenix, AZ 85004
Student will receive a written response, which may take up to 2 weeks from date of submission.
Tier 2 of the Appeal Process
If after the Tier 1 process, the student wishes further review by the Arizona Early Childhood Workforce Registry Director, the student should follow the Tier 2 procedure.
- Provide a written explanation of why the Tier 1 decision is being challenged.
- Include original appeal request and any documentation provided in the Tier 1 Process.
This request must be sent to the Director by email or mail.
Email: Veronica.Chacon.1@asu.edu
Or mail to:
Veronica Chacon
Arizona PBS - Arizona Early Childhood Workforce Registry
555 N. Central Avenue, Suite 500
Phoenix, AZ 85004
Student will receive a written response, which may take up to 3 weeks from date of submission.
Tier 3 of the Appeal Process
If after the Tier 2 process, the student wishes further review, the following process is available.
The Tier 3 Process is as follows:
- The student must submit a request for a Tier 3 review to the Arizona Early Childhood Workforce Registry Director. Email or mail to addresses listed in Tier 2.
- A Review Committee will be appointed by the Registry Director will include no fewer than three early childhood professionals, all of whom will be vetted to ensure no conflicts of interest.
The Committee will be composed from a selection of individuals including: FTF Directors or Center Directors, early childhood professionals and higher education early childhood faculty.
- The Committee will review the request and documentation from Tiers 1 and 2 and submit their recommendation to the Registry Director. The Director will submit the findings to the student.
Student will receive a written response, which may take up to 4 weeks from date of submission.